Select Allow Remote Connections To This Computer.Press the Windows key and type View Advance System Settings.Follow the steps to allow Remote Connection: Hence, allow the Remote Desktop Connection and then try connecting to check if the error is fixed. The error also occurs if the Allow Remote connection option for your computer is not enabled from the settings. Once all is finished, restart your computer and then try reconnecting to check if the error is fixed.Choose the Enabled option from the top left.Find and open Require Use Of Specific Security Layer For Remote (RDP) Connections from the right pane Opening RDP Service.Go to the following directory Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.Press the Win + R Simultaneously on the keyboard to open Run Window.Several users have managed to fix this error by enabling this setting. However, in many scenarios, you might encounter this error if this setting is disabled. The settings specify whether to use the RDP security layer feature to communicate between clients and the RDP server. The error can often be caused by a disabled RDP setting in the Local Group Policy. Therefore try switching to the automatic DNS to avoid this error. If the DNS server is down, this error might appear. Using Static IP- Another reason that can lead you to this issue is using a static IP address like Google, Cloudfare, and among others.Hence, you need to ensure that the Remote Desktop Service is running properly. Disabled Remote Desktop Service- If the Remote Desktop Service is disabled, you might encounter several errors such as this one.Therefore, reinstalling the Windows update might fix your issue. Corrupt Windows Update- According to some users, the error can appear due to a corrupt Windows Update installation.However, you can easily fix this error by configuring RDP settings correctly. Misconfigured RDP Security Settings- The misconfiguration of the Remote Desktop Protocol settings can cause this error.Hence, allow the Remote Desktop connection on your Windows to fix this error. Disabled Remote Connection- If the Remote Desktop connection is not enabled on your computer, the error will likely appear.So you will understand deeply about this error: Fix- Remote Desktop Connection ‘An Internal Error has Occurred’īefore going further, we recommend reading the causes below. When the error popups, that means RDP is not able to create a connection with the RDP server between the user and the client. The error can be caused by misconfigured Remote Desktop Protocol (RDP) and security settings. “ An Internal Error has Occurred” Error appears while connecting to a desktop or laptop through the Remote Desktop Connection.
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